Re: [leafnode-list] Skipped messages with multiple news feeds

[Grahame Cooper <Grahame@xxxxxxxxxxxxxxxx>]

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Matthias Andree wrote:
> Grahame Cooper <Grahame@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx> writes:
>
>
>>Thanks for the help with this. It is looking very much like NTL's news
>>servers are the problem. It seems many people on the NTL network are
>>having difficulties. I'll continue to monitor the situation and let you
>>know if I find any problem that is really related to leafnode.
>>
>>Sorry for bothering you with this.
>
>
> The issue is: I don't see the full context of what's happening, and I
> have no idea where to start a bug hunt. It may be a cosmetic bug that
> causes confusing logs, it may be a bug that makes leafnode incorrectly
> skip articles, and it may be a bug that causes NTL servers go out of
> sync (which is not a statement if it's a leafnode or an NTL bug).

Thanks. However, I am getting pretty sure now that the problem is caused
by NTL's servers. I suspect that they are filtering out large messages
at certain times of the day to reduce the load on their servers, which
means that, as far as leafnode is concerned, the messages really are not
there on the server at the time it does the download. However, some
smaller messages with later serial numbers are successfully downloaded,
making leafnode think that it has downloaded all messages up to that
point. If this is the case, then it is clearly NTL's responsibility to
sort out their servers and I will be speaking to them about that.

> So if this happens again, feel free to send a gzipped or bzip2ed excerpt
> from your debugmode=2 log (make sure you don't disclose your password,
> if any, in the log. leafnode should mask the password out even in debug
> logs, but it will never hurt to check). Please also state the exact
> version of leafnode with any future reports, so I'll be looking at the
> right place then.

OK. I did give the details in a follow-up message, but I'll give them
with the log next time.

Thanks again for your help.


Grahame
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